Effective Date: 2026-06-25
At House of Brown (“House of Brown,” “we,” “us,” or “our”), protecting your privacy is fundamental to how we operate. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit https://www.houseofbrown.wine (the “Site”) or otherwise interact with us.
By accessing or using the Site—including browsing, joining our mailing list, or making a purchase—you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Site.
We do not sell your personal data.
We share your data only with trusted service providers necessary to operate our business (e.g., payments, shipping).
You may opt out of marketing communications at any time.
You may request access to, correction of, or deletion of your personal data.
You can control cookies through your browser settings.
For questions or requests, contact us.
We collect personal information you voluntarily provide, including:
When you visit our Site, we may automatically collect:
Some of this information may identify you on its own or when combined with other information. Where we display reviews or use analytics and advertising tools, information such as your IP address, device identifiers, and online activity may be linked to you.
You must be 21 years or older to use this Site or purchase alcohol. We may require information to verify your age. If you cannot verify eligibility, we cannot provide services.
We do not knowingly collect data from individuals under 21.
We use your information to:
We may use your information to send:
You can unsubscribe at any time via email links or by contacting us directly.
Even if you opt out, we may still send transactional messages (e.g., order confirmations).
We do not sell your personal data. We share your information only as described in this Policy, including with trusted third parties who help us operate our business:
These providers are contractually required to protect your data and use it only for the purposes we specify.
We may also publish and syndicate customer reviews as described in the reviews section above, which means review content and star ratings may appear publicly on our Site and on third-party platforms such as Shopify and the Shop app, Google, Meta, and TikTok.
We may also share data: to comply with legal obligations; to protect our rights, property, or safety; and in connection with a merger, acquisition, or asset sale.
If we enable advertising features, we may disclose certain information (such as device identifiers or online activity) to advertising platforms like Google and Meta in order to promote our products.
We use Judge.me (operated by Judge.me Ltd, a UK company) to collect, host, display, and syndicate customer reviews, ratings, photos, and videos. Judge.me acts as our sub-processor and is the provider of the review functionality on our Site. Judge.me processes review-related personal information on our behalf and in accordance with our instructions and its own privacy policy, available at https://judge.me/privacy.
Information collected through reviews. When you submit a review or respond to a review request, we and Judge.me may collect: your name or chosen display name; your email address; your order and product information, including data that links your review to your purchase ("Link Data"); the content of your review, including any photos or videos you upload; and technical information such as your IP address, device, and browser.
Reviews are public. Reviews you submit — together with the display name and any images or video you include — are published on our Site and may be visible to anyone. Please do not include information in a review that you do not want to be public.
Review requests by email and SMS. After a purchase, we may send you a review request and related reminders by email and/or SMS text message. We send these only to customers who have been age-verified as 21 or older. You can opt out at any time by using the unsubscribe link in any email, by replying STOP to any text message, or by contacting us. Standard message and data rates may apply to SMS.
Where your reviews appear (syndication). To help other shoppers and improve our visibility, your reviews and star ratings may be shared with and displayed on third-party platforms, including: Shopify and the Shop app; Google (including Google Shopping listings and star ratings in Google Search results); Meta platforms (Facebook and Instagram, including shops); and TikTok Shop. We share Link Data with Shopify and the Shop app so that reviews can be matched to the correct products. Once your review is displayed on these platforms, it is also subject to their respective privacy policies and terms.
Advertising and marketing. We and our partners may use reviews, ratings, and related engagement data to promote our products and measure the performance of our marketing, including through advertising and analytics services. Personal information you provide to Judge.me may also be processed by Judge.me for its own purposes as described in the Judge.me privacy policy, which can include analytics and the creation of advertising audiences (for example, by sharing hashed identifiers such as email addresses with advertising platforms).
Age restriction. Submitting a review and receiving review communications are restricted to customers who are 21 years of age or older. We do not knowingly collect, publish, or syndicate review content from anyone under 21. If we learn that we have collected such content, we will remove it promptly.
Your choices and rights for reviews. You can edit or delete a review you submitted through the controls in your Judge.me reviewer profile, or by contacting us, and we will pass your request to Judge.me. Please note that where your review and Link Data have already been shared with Shopify or the Shop app, we may not be able to delete that data from those platforms unilaterally; in that case we will pass your deletion request to the relevant party.
Data security and international transfer. Judge.me maintains SOC 2 Type 2 certification and hosts data on Amazon Web Services. Because Judge.me is based in the United Kingdom and uses service providers in other countries, your review information may be processed in the UK, the United States, and elsewhere.
We retain your information:
You may request deletion at any time, subject to legal requirements.
You may:
To exercise your rights, contact us.
We may require identity verification before fulfilling requests.
We implement commercially reasonable safeguards, including:
However, no system is completely secure. Use of the Site is at your own risk.
If you provide your phone number and opt in, you consent to receive text messages from us, which may include:
We send marketing and review-request texts only to customers age-verified as 21 or older. Message frequency varies. You can reply STOP to unsubscribe or HELP for assistance at any time. Standard message and data rates may apply. Text messaging may be supported by our service providers, including Judge.me for review requests.
Our Site and products are intended only for individuals who are 21 years of age or older. We do not knowingly collect personal information — including reviews, photos, or videos — from anyone under 21. This restriction applies to all features of our Site, including third-party tools we use for reviews, email, and SMS, regardless of any lower minimum age those tools may apply by default. If we learn that we have collected personal information from someone under 21, we will delete it promptly.
Our Site is operated in the United States. By using it, you consent to your data being processed in the U.S., which may have different data protection laws than your jurisdiction.
Our Site may link to third-party websites. We are not responsible for their privacy practices. Please review their policies separately.
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
For questions or requests regarding this Privacy Policy please contact us.
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